Terms and conditions

General policies: this website is owned and operated by 'Wholesheep'. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers products for sale and information on our activities and related processes. By accessing or using the website of our service, you approve that you have read, understood and agree to be bound by these Terms. If you do not agree to these terms, please exit the website immediately. Also, you are not allowed to use the website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. 

All information on this website is presented in good faith and is as accurate as possible. Despite best efforts, it may occasionally include errors, be incomplete or be out of date. Photographs or produce aim to provide as full a picture as possible but will always only be a representation of the real thing: colours and textures will not be fully shown by picture. More information/pictures of a given product can be obtained by emailing wholesheep@gmail.com.  Wholesheep has the right to accept, modify or decline orders. Customers will be informed if this is the case.

When buying an item from this website, you agree that i) you are responsible for reading the full item listing before making a commitment to buy it; ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and when you complete the check-out payment process. 

Our return policy is set out on the check-out page but is listed again here: if, for any reason, you are not happy with your purchase, please contact us within 14 working days of receipt of purchase and arrange to return the item. If the product is undamaged then we will arrange full refund and/or exchange. 

Indemnification: when visiting this website you agree to indemnify and hold 'Wholesheep' harmless from any demands, loss, liability, claims or expenses made against them by any third party, due to, or arising out of, or in connection with our use of the website or any of the services offered on the website. To the maximum extent permitted by applicable law, in no event shall 'Wholesheep' be liable for any direct or indirect damages, including without limitation, damages for loss of profits, goodwill, use data or other intangible losses, arising out of or relating to the use of or inability to use the service. 

To the maximum extent permitted by applicable law, 'Wholesheep' assumes no liability or responsibility for any i) errors, mistakes or inaccuracies of content; ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of this website and its products; and iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein. 

Privacy Policy: When or if you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, email address and telephone number. Your information will be used to fulfil any transaction, such as to ship products to you that you have purchased. We may also contact you regarding any order. We keep your details in a password protected database. The information is only shared with secured service providers to enable us to carry out a transaction (such as Wix.com, visa). Otherwise we do not share the information with third parties. We may keep a copy of your contact details so that, from time to time we may email you to inform you of new information, offers or new products for sale. If you would like your name removed from this database please send a request by email to wholesheep@gmail.com, and it will be done as soon as possible. 

This website is set up in conjunction with Wix.com. As part of this set up, we will also collect payment card details (if a transaction is made). The process is organised through 'Wix Stores', which has the following arrangements: 

'The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for your customers to purchase from your Wix site. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers. Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).' https://support.wix.com/en/article/customer-security-in-wix-stores

If you visit our website we may collect information on the Internet protocol (IP) address used to connect your computer to the internet, and use software tools to measure and collect information on session information, page response times, length of visits to certain pages and so on. In addition, our website uses cookies to collect some of these data mostly to enhance and improve the website. These cookies are set up through the Wix.com platform. More information on the cookies used can be found here: https://support.wix.com/en/article/cookies-and-your-wix-site

The information we collect enables us to provide you with our services, to contact you with service-related notices and promotional messages, to collected aggregated statistical data and non-personal information to improve our services. 

Our website is hosted on the Wix.com platform which allows us to sell our products to and share information with you​. Your data may be stored through Wix.com's data storage, data bases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

We reserve the right to modify this privacy policy at any time, so please view it frequently. Changes and clarifications will take effect immediately upon their posting on the website.